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HandySource, LLC, provides a business-to-business E-Commerce site for the multi-housing industry. The HandySource Bid System and purchase system is the only site of its kind created by multifamily industry veterans. With HandySource, there is less time spent processing purchase orders, you reduce your inventory costs and increased your maintenance levels, resulting in lower resident turnover. User-friendly bid request templates greatly simplify and expedite the bidding process. Customized catalogs help meet the specific demands of each company or each property. In short, HandySource can help improve management information and reporting, and reduce the time and money spent on purchasing, maintenance and repair.

HandySource principals are well known and respected in the industry as property owners and managers for over 30 years, with pioneering innovations in marketing, training, systems, and an established track record of successful software development. We conceived of and implemented the development of the "Little Buddy" rent roll program over 20 years ago; the Star Service work order program for Windows marketed through GEAC/AMSI; Clever Computer Internet Services, since acquired by a major public web hosting firm; and the HandyTrac Key Control system now in use by over 150 companies nationwide.

The company maintains Membership in The National Apartment Association, The National Suppliers Council, The National Multi Housing Council, and many local and regional apartment associations.

Why We Are The Good Guys In The White Hats

Most other purchasing portals are following a strategy that attempts to compete with the current, well-established distributors serving the multi-housing market. Distributors perform many valuable services including maintaining inventory, free same day or next day delivery, training for the on site maintenance personnel, advice and instructions for product installations, custom products and services, maintenance shop organization via product bins and inventory labels and customized billing. The fleets of trucks and vans, speedy delivery, and variety of services provided by distributors will be difficult to duplicate, even if they are provided by direct competitors who would seek to eliminate the distributors from the supply chain.

We work cooperatively with the current suppliers and distributors serving the industry. They have spent years developing strong relationships and solid reputations with the buyers. In our view, working with these companies, not against them, is the strategy that will prove successful. By establishing strategic alliances with suppliers, the company will be able to provide all of the MRO products needed to manage multi-family communities, and the suppliers will be able to use HandySource.com as another weapon in their marketing battle with a common enemy; the e-commerce sites that are attempting to become virtual distributors.

We also assist the smaller suppliers to get on-line, and to provide value-added capability to those who already offer on-line purchasing. Those suppliers who have not yet developed on-line purchasing capability will be able to simply plug into an existing service that serves the needs of the buyers. Because the company's system allows for easy integration, the time needed to get on-line is greatly compressed, and the cost will be minimal. An on-line presence will provide opportunities for growth.
Management envisions the company as a purchasing communication service designed to make both buyers and suppliers more profitable. We defined the features needed to create a marketable e-commerce solution as:
  • The ability to place purchase orders and bids while maintaining existing relationships with current suppliers
  • The ability to easily locate new suppliers
  • The ability to accommodate purchases of all Maintenance, Repair, and Operations (MRO) supplies, including supplies for last minute emergencies
  • The ability to restrict and control all MRO purchases in terms of the item, supplier and amount spent
  • The ability to track and record all MRO purchases by location, buyer, item, supplier, date and amount spent
  • The ability to accommodate the purchase of contractor services through a robust user-friendly Bid Request writing program
We provide a state of the art e-marketplace for REITS and property management firms and the suppliers with which they have established relationships; establish strategic alliances with key suppliers; develop programs that integrate the purchasing function with existing property management software packages; establish an advisory board consisting of influential leaders in the industry; and provide additional services such as information resources; on-line meetings; company policy manuals and web site development.


John Lie-Nielsen, Chief Executive Officer has more than 30 years experience in purchasing, negotiating contracts and real estate management and 15 years experience developing software systems for the apartment industry. He founded HandyTrac Systems in 1995 in response to industry demand for a better way to safeguard keys and coordinate work orders. Lie-Nielsen also founded Johnstown American Companies in 1983. Johnstown became one of the largest property management companies in the US with 180,000 units, and pioneered modern marketing, training and maintenance techniques for the apartment industry. Lie-Nielsen is a Phi Beta Kappa graduate of Emory University in Atlanta with a BA in Economics.

Steven Dabbs, CFO / Technology Partner has more than 15 years experience in the Internet and real estate industries. He founded an early Internet web hosting company in 1993, which he sold to Interliant, Inc. (Nasdaq: INIT) in 1998. With Interliant he worked as a Vice President of Customer Care and Business Development. He was also Vice President of a Reg. D partnership with Johnstown American, a public company. Prior to this experience he was a CPA and tax accountant with Price Waterhouse. Dabbs graduated with a Masters of Accounting from the University of Georgia in 1981.

Bob Milhoan, Senior Vice President E-Commerce has over 20 years of experience in marketing and project management. His diverse background in industrial, service, manufacturing, and retail firms defines his lead role in Handy Source's B2B e-commerce strategies. He graduated from the University of South Florida with a degree in Mass Communications.

Debra Lie-Nielsen, Vice President Client Services has 5 years experience with HandyTrac Systems working directly with multifamily sites providing training and service on software and communications. Prior to this she worked as a special education and elementary school teacher. She has a BS degree from the University of Missouri.

Karen T. Johnson, Controller is a seasoned professional with more than 20 years of experience, including providing corporate and construction accounting for a real estate firm for which she prepares the financial reporting and cash projections for more than 50 corporations, partnerships and properties. She attended the University of Tennessee.

Eric Price, Consultant is an experienced Software Developer and Project Manager. He has developed applications using HTML, ASP, Javascript, SQL and Visual Basic 4,5,6. He is an expert in all Windows Technologies and has a depth of knowledge in all major network technologies.

Larry Kratz, Senior Sales Executive has 3 years of experience in sales to the multi-family housing industry. Prior to joining the company as a systems consultant, he worked for Nextel Communications and AT&T. Kratz has a Psychology degree from Syracuse University. He is a member of the Bay Area Apartment Association, Tampa.

Tibor Szenti, Development Engineer has 13 years experience as an electrical engineer. He previously worked for Sure Torque, Inc where he designed several new pieces of bottle cap torque testing equipment for the packaging industry. Tibor also designed the electronic components and wrote the programming for the HandyTrac Key Control System. He has been programming in Assembly language and C for over 13 years and in Perl, mySQL, HTML and JavaScript for 3 years. Most recently, he played a major role in programming the HandySource Bid System. He graduated from the University for Electric Industry and Engineering Budapest, Hungary.

Melissa Steinkamp, Regional Manager Client Services Steinkamp is a ten-year veteran of the property management industry. Previously, she worked for McNeil Real Estate Management and Archon Management Services as National Systems Trainer, and for RealPage, Inc. where she was responsible for software sales and client account management. Melissa attended The University of North Texas and is a Certified Apartment Manager (CAM) through the National Apartment Association.


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Visit HandyTrac Systems, sister company of HandySource.com, for computerized
key control solutions for the multi-family industry. Click here!


6620 Cortez Road West
Bradenton, FL 34210
Voice 800.665.9994 / 941-795-4760
Fax 941-795-1716
Info@HandySource.com
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