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HandySource, LLC, provides
a business-to-business E-Commerce site for the multi-housing
industry. The HandySource Bid System and purchase system is
the only site of its kind created by multifamily industry veterans.
With HandySource, there is less time spent processing purchase
orders, you reduce your inventory costs and increased your maintenance
levels, resulting in lower resident turnover. User-friendly
bid request templates greatly simplify and expedite the bidding
process. Customized catalogs help meet the specific demands
of each company or each property. In short, HandySource can
help improve management information and reporting, and reduce
the time and money spent on purchasing, maintenance and repair.
HandySource principals are well
known and respected in the industry as property owners and managers
for over 30 years, with pioneering innovations in marketing,
training, systems, and an established track record of successful
software development. We conceived of and implemented the development
of the "Little Buddy" rent roll program over 20 years ago; the
Star Service work order program for Windows marketed through
GEAC/AMSI; Clever Computer Internet Services, since acquired
by a major public web hosting firm; and the HandyTrac Key Control
system now in use by over 150 companies nationwide.
The company maintains Membership in The National Apartment Association,
The National Suppliers Council, The National Multi Housing Council,
and many local and regional apartment associations.
Why We Are The Good Guys In The White Hats
Most other purchasing portals are following a strategy that
attempts to compete with the current, well-established distributors
serving the multi-housing market. Distributors perform many
valuable services including maintaining inventory, free same
day or next day delivery, training for the on site maintenance
personnel, advice and instructions for product installations,
custom products and services, maintenance shop organization
via product bins and inventory labels and customized billing.
The fleets of trucks and vans, speedy delivery, and variety
of services provided by distributors will be difficult to duplicate,
even if they are provided by direct competitors who would seek
to eliminate the distributors from the supply chain.
We work cooperatively with the current suppliers and distributors
serving the industry. They have spent years developing strong
relationships and solid reputations with the buyers. In our
view, working with these companies, not against them,
is the strategy that will prove successful. By establishing
strategic alliances with suppliers, the company will be able
to provide all of the MRO products needed to manage multi-family
communities, and the suppliers will be able to use HandySource.com
as another weapon in their marketing battle with a common enemy;
the e-commerce sites that are attempting to become virtual distributors.
We also assist the smaller suppliers to get on-line, and to
provide value-added capability to those who already offer on-line
purchasing. Those suppliers who have not yet developed on-line
purchasing capability will be able to simply plug into an existing
service that serves the needs of the buyers. Because the company's
system allows for easy integration, the time needed to get on-line
is greatly compressed, and the cost will be minimal. An on-line
presence will provide opportunities for growth. |
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Management envisions the
company as a purchasing communication service designed to make
both buyers and suppliers more profitable. We defined the features
needed to create a marketable e-commerce solution as:
- The ability to place purchase orders and bids while maintaining
existing relationships with current suppliers
- The ability to easily locate new suppliers
- The ability to accommodate purchases of all Maintenance,
Repair, and Operations (MRO) supplies, including supplies
for last minute emergencies
- The ability to restrict and control all MRO purchases
in terms of the item, supplier and amount spent
- The ability to track and record all MRO purchases by
location, buyer, item, supplier, date and amount spent
- The ability to accommodate the purchase of contractor
services through a robust user-friendly Bid Request writing
program
We provide a state of the art e-marketplace for REITS and property
management firms and the suppliers with which they have established
relationships; establish strategic alliances with key suppliers;
develop programs that integrate the purchasing function with
existing property management software packages; establish an
advisory board consisting of influential leaders in the industry;
and provide additional services such as information resources;
on-line meetings; company policy manuals and web site development.
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John Lie-Nielsen, Chief Executive Officer has more than
30 years experience in purchasing, negotiating contracts and
real estate management and 15 years experience developing software
systems for the apartment industry. He founded HandyTrac Systems
in 1995 in response to industry demand for a better way to safeguard
keys and coordinate work orders. Lie-Nielsen also founded Johnstown
American Companies in 1983. Johnstown became one of the largest
property management companies in the US with 180,000 units,
and pioneered modern marketing, training and maintenance techniques
for the apartment industry. Lie-Nielsen is a Phi Beta Kappa
graduate of Emory University in Atlanta with a BA in Economics.
Steven Dabbs, CFO / Technology Partner has more than 15
years experience in the Internet and real estate industries.
He founded an early Internet web hosting company in 1993, which
he sold to Interliant, Inc. (Nasdaq: INIT) in 1998. With Interliant
he worked as a Vice President of Customer Care and Business
Development. He was also Vice President of a Reg. D partnership
with Johnstown American, a public company. Prior to this experience
he was a CPA and tax accountant with Price Waterhouse. Dabbs
graduated with a Masters of Accounting from the University of
Georgia in 1981.
Bob Milhoan, Senior Vice President E-Commerce has over 20 years
of experience in marketing and project management. His diverse
background in industrial, service, manufacturing, and retail
firms defines his lead role in Handy Source's B2B e-commerce
strategies. He graduated from the University of South Florida
with a degree in Mass Communications.
Debra Lie-Nielsen, Vice President Client Services has
5 years experience with HandyTrac Systems working directly with
multifamily sites providing training and service on software
and communications. Prior to this she worked as a special education
and elementary school teacher. She has a BS degree from the
University of Missouri.
Karen T. Johnson, Controller is a seasoned professional
with more than 20 years of experience, including providing corporate
and construction accounting for a real estate firm for which
she prepares the financial reporting and cash projections for
more than 50 corporations, partnerships and properties. She
attended the University of Tennessee.
Eric Price, Consultant is an experienced Software Developer and Project Manager. He has developed applications using HTML, ASP, Javascript, SQL and Visual Basic 4,5,6. He is an expert in all Windows Technologies and has a depth of knowledge in all major network technologies.
Larry Kratz, Senior Sales Executive has 3 years of experience in sales to the multi-family housing industry. Prior to joining the company as a systems consultant, he worked for Nextel Communications and AT&T. Kratz has a Psychology degree from Syracuse University. He is a member of the Bay Area Apartment Association, Tampa.
Tibor Szenti, Development Engineer has 13 years experience as an electrical engineer. He previously worked for Sure Torque, Inc where he designed several new pieces of bottle cap torque testing equipment for the packaging industry. Tibor also designed the electronic components and wrote the programming for the HandyTrac Key Control System. He has been programming in Assembly language and C for over 13 years and in Perl, mySQL, HTML and JavaScript for 3 years. Most recently, he played a major role in programming the HandySource Bid System. He graduated from the University for Electric Industry and Engineering Budapest, Hungary.
Melissa Steinkamp, Regional Manager Client Services Steinkamp is a ten-year veteran of the property management industry. Previously, she worked for McNeil Real Estate Management and Archon Management Services as National Systems Trainer, and for RealPage, Inc. where she was responsible for software sales and client account management. Melissa attended The University of North Texas and is a Certified Apartment Manager (CAM) through the National Apartment Association. |
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