HandyTrac has been an invaluable tool in our multifamily operations, especially when it comes to accountability and resident trust. One of the biggest benefits we’ve experienced is the ability to provide accurate, documented information when a resident questions staff access to their apartment. Every time a key is removed, the system clearly records who accessed it, when it was pulled, and when it was returned, which allows us to confidently address concerns with factual data.

This level of transparency protects both our residents and our onsite team. It has significantly reduced disputes, strengthened trust, and ensured consistent adherence to access policies. Beyond that, HandyTrac keeps our keys organized, supports smoother staff transitions, and reinforces strong security practices across the community. It’s a reliable, user-friendly system that I would highly recommend to any multifamily property looking to improve accountability and operational efficiency.

I’ve worked at a few different property management companies and HandyTrac has by far been the best system. It’s easy to use and is a great key management system that is a great resource to have on our side!

I’ve used Handytrac at multiple properties for over a decade now. My current building has the fingerprint ID login which is super helpful when our 24-hour concierge team has a lock out. Highly recommend HandyTrac products.

Delivery was a little delayed due to our property being under construction. However, setup was a breeze, thanks to Luigi from client services and technical support. The system is compact and user friendly that works great for our small office.

Antonio V. did a wonderful job at helping me set-up the Handy trac system virtually. He was patient as I fumbled through setting up the physical components, he also thoroughly explained how to use the system once it was up and running.

Luigi was a great help! I was having an issue getting the system to connect to Wifi. Luigi provided the correct steps and stayed on the phone until everything was situated.

HandyTrac looked scary to set up when it arrived and Tony made the process very easy to understand. He walked me through each step and made sure I understood it before we moved to the next thing. Thank you Tony for making my life easier!

Tony Velez was awesome walking us through getting everything set up and making sure we understood everything. Amazing customer service.

As a property manager, the HandyTrac Key system has helped out so much in regard to keeping track of all of our keys. It’s simple to use & helps me daily by knowing what keys have not been returned!

As a multifamily community, maintaining organization, security, and accountability for unit keys is essential—and it consistently delivers on all three.

The system is user-friendly, easy to train staff on, and allows us to track key access in real time, which greatly reduces the risk of misplaced keys or unauthorized entry. The reporting capabilities and audit trails provide transparency and peace of mind, especially during resident disputes, maintenance requests, or vendor access.

We’ve also noticed improved efficiency in daily operations. Maintenance teams can check keys in and out quickly, and managers can monitor access without having to physically be on site. The durability of the cabinet, combined with tech support when needed, makes it a reliable long-term solution.

Overall, it has modernized our key control process, enhanced security for our residents, and increased accountability across the board. I highly recommend it for any multifamily property looking to strengthen operational oversight and key management.