If you’ve been using HandyTrac for a while, you probably know your way around the basics—secure key access, detailed reporting, and a simplified key management process. But did you know there are a handful of built-in features designed to make your job even easier and your community even safer?
Here are five HandyTrac features that often fly under the radar but can seriously level up your key control game:
1. Custom Reports on Demand
Why dig through data manually when you can create custom reports tailored to your needs? HandyTrac lets you build detailed reports for specific timeframes, user activity, or key usage—perfect for audits, incident investigations, or just keeping tabs on trends.
2. Key Activity Log Filters
Need to quickly track down a specific key or review access patterns? The filtering tools in your key activity log let you zero in on individual units, users, or time periods—saving time and boosting visibility when it matters most.
3. Real-Time Alerts and Notifications
Stay in the loop without hovering over the system. Enable text or email alerts for specific events—like a key not being returned on time or a login attempt outside of normal hours. These notifications can give you peace of mind and faster response times when something’s off.
4. User Access Levels and Restrictions
Not every team member needs the same level of access. Customize roles and permissions so that your leasing agent doesn’t see the same data or reports as your property manager. This helps tighten control and reduce accidental errors.
5. Seamless Integration with Yardi
Yardi users with a HandyTrac Premium or Platinum Touch system can customize their experience through the use of a unique and secure work order system. Features like service order and staff data importation allow managers to quickly review staff data and execute assigned work orders directly via the Touch datalog.
Maximize the System You Already Trust
You’re already ahead of the curve by having a secure key control system in place. But if you’re only using the basics, you might be leaving time, efficiency, and even safety on the table.
Curious how to activate or get more out of any of these HandyTrac features? Reach out to our support team—we’re here to help you make the most of your system.
