Yardi users: Yardi users with a HandyTrac Touch system can customize their experience through the use of a unique and secure work order system. Features like service order and staff data importation allow managers to quickly review staff data and execute assigned work orders directly via the Touch datalog.
Platinum HandyTrac Systems Include:
- Large 10″ Touch Screen Interface
- Fast 8 Core ARM Cortex-X1 1.8ghz Processor
- Full website access directly on the display
- Easy Wall Mounting
- Wi-Fi and Ethernet
- Multilingual Support (English, Spanish, Tagalog)
- Full System Warranty
- USA Based Technical Support
- Single or Double Cabinet
- Biometric Fingerprint Access
- Enhanced Security
- 50% increase in number of units displayed at once
- One Touch Building Pull Integration for Pulling Multiple Keys
- Audit Trail – Reports are backed up to Amazon Web Services
- Customizable Activity Codes
- Instant Reports – Keys Out, Who Has Key and Why, When Returned
- Built-in Door Alarm with Email Notification
- Unit Notes
- Unit Restrictions
- Yardi Interface
Platinum Touch
The platinum Touch System combines biometric technology and a large touch screen display in a single unit to offer the highest level of security, reporting, and flexibility.
Authorized management team members have full website access for system management directly on the Platinum Touch display.
The large 10" screen provides a 50% increase in the number of displayed units, saving additional time for key requests.
Reviews
5.0 out of 5 stars (based on 102 reviews)
Great Onboarding process!
February 6, 2026
Luigi was very efficient and clear of the details of the HandyTrak system. He made sure my team was comfortable with the platform and allowing space for questions. We are excited to transition to HandyTrak!
Easiest set up ever
January 29, 2026
Delivery was a little delayed due to our property being under construction. However, setup was a breeze, thanks to Luigi from client services and technical support. The system is compact and user friendly that works great for our small office.
the Transition was smooth
January 28, 2026
Antonio V. did a wonderful job at helping me set-up the Handy trac system virtually. He was patient as I fumbled through setting up the physical components, he also thoroughly explained how to use the system once it was up and running.
HandyTrac Setup
January 27, 2026
Luigi was a great help! I was having an issue getting the system to connect to Wifi. Luigi provided the correct steps and stayed on the phone until everything was situated.
Tony was my account Rep and helped me set up my HandyTrac easily and quickly!
January 23, 2026
HandyTrac looked scary to set up when it arrived and Tony made the process very easy to understand. He walked me through each step and made sure I understood it before we moved to the next thing. Thank you Tony for making my life easier!
Amazing Customer Servuce
January 21, 2026
Tony Velez was awesome walking us through getting everything set up and making sure we understood everything. Amazing customer service.
AWESOME KEY TRACKING SYSTEM!
December 29, 2025
As a property manager, the HandyTrac Key system has helped out so much in regard to keeping track of all of our keys. It’s simple to use & helps me daily by knowing what keys have not been returned!
HandyTrac has been an excellent addition to our property management operations.
December 22, 2025
As a multifamily community, maintaining organization, security, and accountability for unit keys is essential—and it consistently delivers on all three.
The system is user-friendly, easy to train staff on, and allows us to track key access in real time, which greatly reduces the risk of misplaced keys or unauthorized entry. The reporting capabilities and audit trails provide transparency and peace of mind, especially during resident disputes, maintenance requests, or vendor access.
We’ve also noticed improved efficiency in daily operations. Maintenance teams can check keys in and out quickly, and managers can monitor access without having to physically be on site. The durability of the cabinet, combined with tech support when needed, makes it a reliable long-term solution.
Overall, it has modernized our key control process, enhanced security for our residents, and increased accountability across the board. I highly recommend it for any multifamily property looking to strengthen operational oversight and key management.
Easy to Use
December 18, 2025
I have always used HandyTrac at my properties. It’s easy to set up and user friendly. The support team is always available to answer questions.
Its Great!!!
December 18, 2025
I’ve used several of HandyTrac products and they are all great, user friendly, and reliable!
