HandyTrac has been an invaluable tool in our multifamily operations, especially when it comes to accountability and resident trust. One of the biggest benefits we’ve experienced is the ability to provide accurate, documented information when a resident questions staff access to their apartment. Every time a key is removed, the system clearly records who accessed it, when it was pulled, and when it was returned, which allows us to confidently address concerns with factual data.
This level of transparency protects both our residents and our onsite team. It has significantly reduced disputes, strengthened trust, and ensured consistent adherence to access policies. Beyond that, HandyTrac keeps our keys organized, supports smoother staff transitions, and reinforces strong security practices across the community. It’s a reliable, user-friendly system that I would highly recommend to any multifamily property looking to improve accountability and operational efficiency.